Hotelly.com (and all Trading Styles) ("we" or "us") take your privacy seriously.
kept secure and confidential.
RateGain IT Solutions Pvt. Ltd. is the data controller in relation to the Services
and your personal data. Our registered address is B-15, Sector 57, Noida 201 301
(UP) India. If you have any queries relating to our use of your personal data or
any other data protection issues, please contact us at the above mentioned address
The information we collect:
We may collect personal information about you which you give to us when you use
our Services. The provision of the Services to you may also require us to store
details of your transactions. We will periodically review your personal information
to ensure that we do not keep it for longer than is necessary.
Purposes for which we use information about you:
We may use your personal information for the following purposes:
- 1. to enable you to access and use the Services; and/or
- 2. to personalise aspects of our overall service to you; and/or
- 3. to communicate with you; and/or
- 4. to process a transaction between you and a third party.
Passing on information about you:
Please be aware that once you use our Services, you will be regarded as having given
your consent to us disclosing your personal information to the following parties:
1. third party providers whose products or services are listed on the results pages
of the channels on our website, for the purposes of obtaining an online quotation
for you or comparing different products and services as requested by you;
2. Regulatory/governing bodies for the purposes of compliance monitoring;
3. other third parties either where necessary for those third parties to provide
additional products or services requested by you or with your prior consent.
Informing you of offers and services which may be of interest:
We would like to keep you updated by phone, e-mail or text of other products and
services which we feel you may benefit from. For example, we may e-mail you letting
you know of a great holiday package deal that is available for limited period of
time. Wherever we capture your data you will be asked to confirm your acceptance
of us using your data for these purposes. Unless you untick the box to state otherwise,
you consent to us disclosing your personal information to the following parties:
1. other companies in the RateGain Group of companies; and
2. our trusted business partners, whose products and services may save you money.
You can ask us to stop passing your information to third parties for marketing purposes
at any time, which we will do. Such a request may result in us ceasing to offer
the Services to you.
We may disclose information about you in connection with legal proceedings or potential
legal proceedings or if otherwise permitted to do so by law
Improving our Service to you:
In order to ensure the Services we provide you continue to meet your needs we may
ask you for feedback on your experience of using the site. Where we do, such data
will only be used as part of our programme of continuous improvement and will not
be published on the site.
When using our comparison service, we may also use the data submitted by you to
perform user analysis with a specialist third party, to ensure we continue to provide
you with the best possible service.
When you agree to receive any electronic communications from us, you also agree
to receive additional communications on products and services which we believe you
may be interested in. Any electronic communications we send you will include clear
and concise instructions to follow should you wish to unsubscribe at any time.
Third party providers and data privacy:
If you decide to enter into a contract with a third party provider through a channel
on our website, the information you have provided to us together with any further
information requested by, and supplied by you to, the third party provider will
and satisfy yourself as to the purposes for which the provider will use your personal
information before entering into the contract. We have no responsibility for the
uses to which a provider puts your personal information once you have contracted
with that provider.
No personal data for example your name, address, email address or telephone number
are used during the course of serving our advertising, but, our advertisers may
place or recognize a unique "cookie" on your browser. This cookie does not collect
personal data about you nor is it linked to any personal data about you.
Keeping information about you secure is very important to us. However, no data transmission
over the internet can be guaranteed to be totally secure. As a result, whilst we
strive to protect your personal information, we cannot ensure or warrant the security
of any information which you send to us, and you do so at your own risk.
A cookie is a very small text file placed on your computer by a web browser, which
has been sent by a web server. It is essentially an "identification card" relating
to you. The main purpose of our cookies is to identify you when you visit our website.
Each time your browser requests a web page from our server, the browser sends the
information in the text file back to the server and lets the server know that you
tailored to suit you. We will store your cookies for a maximum of three months.
Cookies help you to save time. For example, if you register for our Services, a
cookie helps us to remember who you are and what your preferences are. Next time
you return, we can fill in any questions that you have already answered. The more
you tell us about yourself, the more we can help to find information or products
If you do not accept incoming cookies then the performance of our website on your
system will not be to full standard or our website may not serve at all.
You have certain rights under the Data Protection Act 1998. For example, we will
always let you have a copy of all personal information we have about you should
you request it. We may charge you a fee for a copy of such information.